I recently had some issues with a new computer that I had purchased. Hard lesson to learn, never order a computer off a well know selling app. It is not their fault; however, they have sellers on there that participate in some shady practices.

I had initially tried to work it out with the Manufacturer, the computer was 6 months old, so any issues should have been covered by their manufacturers’ warranty. After much back and forth with them trying to troubleshoot the problem, it was finally brought to my attention that the computers warranty was null and voided. Why do you ask? Because the original seller, had made modifications to it after they purchased.

To say that I was highly irritated by this turn of events and that my blood pressure should have been through the roof, was an understatement. My anger fueled, I made my way back to try and get the issue resolved with the seller.

This did not go as planned, each message with them they stuck to their message of that there was no refunds or returns due to it was past the 30 days.

Now anyone who has owned anything electronic, knows that the issue rarely presents themselves in the first 30 days. Also, this would have been a nonissue, if my manufacturer warranty was still in play, but it wasn’t.

I then had to get the app involved; it took going back and forth with them. I was asked every question under the sun, transferred each time to a different representative or department to handle the situation. I honestly thought there was going to be no resolution. Here I was going to be stuck with a pricey paperweight, collecting dust.

Finally…Victory!! The app gave me a full refund for my inconvenience. All in all I learned a valuable lesson, while the app is good for most things…Electronics is not one of them. There are just too many shady characters in the world, and even if you hope with all hope that they will choose to do the right thing, the fact of the matter is that most will not.